Contact Us

Please have a read of the FAQs below. Most questions will be answered here.

If you do not find what you need please provide your account number within the contact us form below.

Please note due to a high volume of queries it may take up to 5 working days for us to reply.



You can login to view your selected reward here.

When will I receive my reward?

The claim process has now closed and all rewards claimed by 16th September will be received as below.

  • Love2shop gift cards will be sent out w/c 28th September 2020.
  • Jewson Credit should be on your account by 30th September 2020.
Any claims completed between 17th - 30th September will be received w/c 12th October.

I can't register

Sorry registration for the Get Set for Summer campaign has now closed.

What is my Account Number?

This will be shown on your last invoice, statement or branch transaction. Please refer to your branch if you are not sure which is your main Account Number or you can try using your email address we sent your invite to.

Forgotten your password?

Click here to reset.


Once registered, you can login to view your targets. These have been calculated using your previous spend to provide a monthly average spend.

Sales and Spend updates

Sales are updated weekly (on Wednesday) in March, July and August. Your latest sales are shown here. You will receive an SMS updating you each week.

Direct Sales

Please speak to your branch team to confirm which are direct sales vs collect/delivered sales.

Not all my sales are showing

Sales are updated weekly on Wednesday. Do you have more than one account with Jewson? If you so you can request to link your accounts by contacting

Change my details

If you would like to update your email, phone or postal address please update them here. Your postal address must be your registered company address used on your Jewson Account.

Can't find what you are looking for?

Just fill out the form and we will come back to you as quickly as possible.

The Jewson Rewards Team are available Monday to Friday, 9.00am – 5.30pm GMT.

Contact Us

Email Address
Telephone Number
Account Number