Contact Us

Please have a read of the FAQs below. Most questions will be answered here.

If you do not find what you need please provide your account number within the contact us form below.

Please note due to a high volume of queries it may take up to 5 working days for us to reply.

TAKE A LOOK AT OUR FAQ's


I can't register

Please make sure you are using your main Jewson Account Number & registered company postcode as shown on your Jewson Account to register. If you registered for the Christmas campaign please sign in to join the next campaign.

What is my Account Number?

This will be shown on your last invoice, statement or branch transaction. Please refer to your branch if you are not sure which is your main Account Number or you can try using your email address we sent your invite to.

Signing in

If you have already registered to any Jewson Rewards campaign you can sign in to register or view your progress.

Forgotten your password?

Click here to reset.

Targets

Once registered, you can login to view your targets. These have been calculated using your previous spend to provide a monthly average spend.

Sales and Spend updates

Sales are updated weekly in March, July and August. Your latest sales are shown here. You will receive an SMS updating you each week.

Direct Sales

Please speak to your branch team to confirm which are direct sales vs collect/delivered sales.

Not all my sales are showing

Sales are updated weekly. Do you have more than one account with Jewson? If you so you can request to link your accounts by contacting marketing@jewson.co.uk

Rewards

You can login to view the rewards available & change your reward anytime before 22nd July. Change your reward here. Make sure you claim your reward between 7-13th September. Please note your reward will be sent to your main accounts' address.

When will I receive my reward?

  • Love2shop gift cards will be sent out w/c 28th September 2020.
  • Jewson Credit should be on your account by 30th September 2020.

Change my details

If you would like to update your email, phone or postal address please update them here. Your postal address must be your registered company address used on your Jewson Account.

I have not received an invite, can I register?

All eligible customers have been invited, please contact marketing@jewson.co.uk for more details.

Can't find what you are looking for?

Just fill out the form and we will come back to you as quickly as possible.

The Jewson Rewards Team are available Monday to Friday, 9.00am – 5.30pm GMT.

Contact Us

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